When do you ship the orders? Our products ship on Tuesday’s. Orders placed after 5:00 p.m. EST on Fridays will ship on the next Tuesday (11 days later). This business is currently a one-woman show who works a full-time day job during the week. Orders are made fresh on Saturdays and Sundays and then packaged, labeled, boxed on Monday evenings and shipped on Tuesday. If we are able to ship sooner, we will contact you to let you know.
As soon as possible, a pastry chef will be hired so our products can be produced more quickly but that is in the one-year plan for now. Thank you for your understanding and supporting a small, but growing, business.
How are your packages shipped? We use USPS Priority Mail.
If you live in or around Louisville, Kentucky, you can make an appointment to pick-up orders at two locations...
- Regus located at Brownsboro Crossing, 9850 Von Allmen Ct Suite 201, Louisville, KY 40241 between the hours of 8:30 a.m. - 4:30 p.m., Monday - Friday.
- Chef Space, 1812 W. Muhammad Ali Blvd, Louisville, KY 40203 evenings and weekends.
- Please contact Viviana@revolutionconfections.com to make an appointment.
Can you accommodate large orders? Yes, with one-month notice for orders over 100 items for weddings, corporate events, etc. and you get a 10% discount! Please send an email to Viviana@revolutionconfections.com to work out details on flavors, decorations, and delivery/pick-up.
What type of gelatin do you use in your marshmallows? Is it kosher? All of our marshmallows are made with non-kosher gelatin but we can substitute with kosher gelatin by request. Please send an email request for kosher gelatin with your order number as soon as you place your order to Viviana@revolutionconfections.com. If there are multiple requests, we may switch to 100% kosher gelatin in the future.
How do I reach you? You can click on the "Contact Us" link and fill in the information or email Viviana@revolutionconfections.com. Our goal is to respond within 24 hours, hopefully much sooner!